At Southminster Hall, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with us, whether through our website, email, phone, or in person.
If you have any questions about this policy or how we use your data, you can contact us at: events@southminsterhall.co.uk 07947 427497
We may collect and store the following types of personal data:
– Contact details: Name, email address, phone number, postal address.
– Event details: Wedding or event dates, guest numbers, suppliers, and specific arrangements.
– Payment information: Invoices, payment confirmations (we do not store card details).
– Website usage data: Information gathered via cookies or forms on our website (see “Cookies” below).
We use your personal information to:
– Respond to your enquiries and provide quotes.
– Plan, organise, and deliver your wedding or event.
– Send invoices and manage payments.
– Keep in touch with you about your booking.
– Improve our services and website experience
We will never sell your data or share it with third parties for marketing purposes.
Under the UK GDPR, the lawful bases we rely on for processing your personal data are:
– Your consent (e.g., when you sign up for marketing updates).
– Fulfilling a contract (e.g., your wedding or event booking).
– Our legitimate interests (e.g., business administration and customer service).
– Compliance with legal obligations (e.g., financial record keeping).
We will only keep your personal data for as long as necessary:
– Enquiries not resulting in a booking are usually deleted after 12 months.
– Booking records and financial documents are kept for up to 7 years as required by law.
You have the right to:
– Access your data and request a copy.
– Ask us to correct inaccurate information.
– Request that we delete your data (in certain cases).
– Object to or restrict processing.
– Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details above.
Our website may use cookies to improve your browsing experience and gather anonymised usage data. You can control your cookie settings via your browser.
We may share limited data with trusted suppliers involved in delivering your event (e.g., caterers, florists), only as necessary and with your consent where appropriate.
We may update this policy from time to time. Any significant changes will be communicated via our website or directly to you if appropriate.
